Satisfaction Survey

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Satisfaction Survey

Chase Computers Wonthaggi Bass Coast
Published by gordon in Phishing · Tuesday 11 Jun 2013
Tags: payloadphishingscam

Fred contacted me and asked if there was anything he could do to stop the barrage of requests he has received in recent days asking him to complete online "satisfaction surveys" for various companies.  
Today he received:
"You have been selected by Woolworths Online Department to take part in our quick and easy reward survey. In return we will credit $50 to your account - Just for your time!"
Last week he received: Dear Westpac Banking Corporation Client , You have 1 unread Message! Take part in our survey
and also: You have been selected to access the NAB 2 Step Survey and win a $100 gift certificate. Please click here and complete the form to receive your reward. Thank you. This is an automated message. Please do not reply.
The Woollies email request was a no-brainer, Fred was asked to open a zip attachment and fill out the form - Fred NEVER does this (& neither should you).
Both the Westpac and the NAB phishing emails offered a link to click on, you should NEVER do this either!!  Fred was able to hover his mouse over each link and noted that the URL that was going to be used had no resemblance to an appropriate webpage (if your email client doesn't do this, right click on the link, copy to clipboard and then past into a text file or something and you will see that the address you would be taken to is suspect).

My advise to you and Fred is "take care", don't open attachments (unless you know what they are and from whom) and never click on unsolicited links.  If there is a real request, you will find it on the appropriate website.
To answer Fred's question - no, there is little he can do.  Some anti-virus packages claim to stop phishing, but they are not 100% accurate, so even if you or Fred purchase a top of the line solution there are no guarantees that the next email "offer" will not contain a payload.

Turn it into a game, sometimes it's fun to see just how easy it is (by looking at the link) to prove we are smarter than the scammers out there think we are.




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